Maintenance Services Coordinator

Join a proudly Australian, family-owned engineering and fabrication business with a legacy of excellence. The KOTZUR GROUP has been a trusted name for decades, delivering high-quality bulk solid storage and handling systems to the agricultural and mining sectors. With a strong focus on innovation, quality, and customer satisfaction, we continue to grow and lead in our field.

About the role
We are seeking a Kotzur Maintenance Services (KMS) Coordinator to join our growing maintenance services team and play a key role in supporting customers across Australia.

As the KMS Coordinator, you’ll be the central hub for all service and maintenance activities across KMS. This is a fast‑paced, reactive, and varied role that blends hands‑on administration, customer coordination, scheduling and technical understanding.

You’ll manage job planning, documentation, procurement, technician scheduling, WHSE requirements and customer communication - keeping everything moving smoothly, even when priorities shift or information is incomplete.

The position is based in Walla Walla NSW and will require occasional travel including overnight to support planning/quoting process and maintenance inspections.

 What you'll be doing

·         Plan, schedule and coordinate all service and maintenance jobs for KMS technicians.

·         Respond to urgent or reactive customer requirements with calm and efficiency.

·         Act as the main point of contact for customers, providing updates and clear communication.

·         Prepare job packs, documentation, SWMS, permits and reporting.

·         Support quoting and service contract preparation alongside sales and estimating.

·         Procure materials, equipment and contractor services.

·         Maintain accurate records, reports and quality assurance documentation.

·         Assist with general administration including invoices, travel and data entry.

·         Contribute to continuous improvement across processes and systems.

What you’ll bring

·         Mechanical trade background or technical understanding.

·         Knowledge of WHSE standards, site requirements and permits; including white cards, elevated work platforms, work at heights, and confined space.

·         Experience coordinating field service teams, trades, projects or similar operational environments.

·         Ability to work confidently under pressure, with ambiguity, and across competing priorities.

·         Strong communication skills and the ability to build relationships across multiple stakeholders.

·         High attention to detail and exceptional administrative capability.

·         A continuous improvement mindset.

  Why join Kotzur?

·         Competitive remuneration

·         RDO every four weeks on average

·         A supportive, team-oriented culture

·         The chance to be part of a company that values innovation, quality, and long-term relationships

Ready to make your mark?
Submit your resume and a brief cover letter outlining your suitability for the role via seek.

Applications close Monday 2 February 2026

We may begin reviewing applications and conducting interviews before the closing date, so early applications are encouraged.